Privacy & Cookies Policy

1. Introduction

Avonya Real Estate (“Avonya,” “we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy & Cookies Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, contact us, fill out a form, or use any of our real estate services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. By using our website or submitting any form, you acknowledge that you have read and understood this policy.

Our website is operated by:
Avonya Real Estate
3230 Arena Blvd Ste 245 #375, Sacramento, CA 95834
DRE: #01404154
Email: gdavidsonre@gmail.com
Phone: 916-555-7878

2. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Fill out a contact, home valuation, pre-qualification, referral, or join-our-team form
• Subscribe to our email newsletter or marketing communications
• Call or email us directly
• Communicate with us through social media

The types of personal information we may collect include: first and last name, email address, phone number, mailing or property address, financial pre-qualification information, real estate license information (for agent applications), and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages viewed and time spent on each page
• Referring website or source
• Date and time of your visit
• Device type (desktop, mobile, tablet)
• Clickstream data and interactions

This information is collected via cookies, web beacons, pixels, and similar tracking technologies (see Section 5).

Information from Third Parties

We may receive information about you from third-party sources such as our MLS platform (SaleCore / MetroList), social media platforms (Facebook, Instagram, LinkedIn), advertising networks, and analytics providers. We may combine this information with the information we collect directly from you.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide real estate services — including responding to inquiries, scheduling showings, preparing market analyses, and facilitating transactions
• To communicate with you — including follow-up on form submissions, answering questions, and providing updates on your transaction
• To send marketing communications — including property listings, market updates, newsletters, and promotional content (with your consent where required)
• To process referrals and job applications — including reviewing agent applications submitted through our Join Our Team form
• To improve our website and services — including analyzing usage data, testing new features, and optimizing user experience
• To run targeted advertising — including retargeting campaigns on platforms such as Facebook, Instagram, and Google
• To comply with legal obligations — including responding to lawful requests from government authorities and fulfilling our obligations under California real estate law
• To protect our rights and your safety — including detecting and preventing fraud, unauthorized activity, and abuse

We process your information based on legitimate interests in operating our business, performance of a contract or pre-contract steps, compliance with legal obligations, and your consent where applicable.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers — We share information with trusted third-party vendors who assist us in operating our website and business, including our website platform (SaleCore), email service providers, form handling services (Formsubmit), analytics providers (Google Analytics), and advertising platforms. These providers are bound by contractual obligations to protect your information.
• Real Estate Professionals — In the course of a real estate transaction, we may share relevant information with other agents, lenders, escrow companies, title companies, inspectors, and other necessary parties.
• Legal Requirements — We may disclose your information when required by law, court order, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers — In connection with any merger, acquisition, financing, or sale of all or part of our business, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.
• With Your Consent — We may share your information for other purposes with your explicit consent.
• Aggregated or De-identified Data — We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and provide information to website owners about how their site is used.

Types of Cookies We Use

• Strictly Necessary Cookies — Essential for the website to function. These cannot be disabled. They include cookies that enable basic navigation, form functionality, and security features.
• Performance / Analytics Cookies — Help us understand how visitors interact with our website by collecting anonymized data on pages visited, time spent, and errors encountered. We use Google Analytics for this purpose.
• Functionality Cookies — Remember your preferences (such as language or location) to provide a more personalized experience on return visits.
• Targeting / Advertising Cookies — Used to deliver ads relevant to your interests. These cookies track your browsing across websites and are set by advertising partners such as Meta (Facebook/Instagram), Google, and LinkedIn. They allow us to show you relevant real estate listings and Avonya promotions after you leave our site (retargeting).
• Social Media Cookies — Set by social media platforms when you interact with social sharing buttons or embedded content on our site.

Third-Party Cookies

Our website may contain cookies from third-party services including Google Analytics, Google Ads, Meta Pixel (Facebook/Instagram), LinkedIn Insight Tag, and our website platform SaleCore. These third parties have their own privacy policies governing their use of your information.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit allaboutcookies.org.

To opt out of Google Analytics tracking, you can use the Google Analytics Opt-Out Browser Add-on. To opt out of interest-based advertising, visit optout.aboutads.info or optout.networkadvertising.org.

6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

Your Rights

• Right to Know — You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete — You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (such as information we need to complete a transaction, comply with legal obligations, or for other permitted purposes).
• Right to Correct — You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing — We do not sell your personal information. We do share certain information with advertising partners for cross-context behavioral advertising purposes, which may constitute “sharing” under California law. You may opt out by contacting us or adjusting your cookie preferences.
• Right to Limit Use of Sensitive Personal Information — You have the right to limit our use and disclosure of sensitive personal information to uses that are necessary to provide our services.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge you different prices, or provide a different level of service because you exercised your privacy rights.
• Right to Data Portability — You have the right to receive a copy of your personal information in a portable, readily usable format.

How to Exercise Your Rights

To submit a privacy rights request, please contact us at:

• Email: gdavidsonre@gmail.com
• Phone: 916-555-7878

We will verify your identity before processing your request and will respond within 45 days. We may extend this period by an additional 45 days when reasonably necessary and will notify you of the extension within the initial 45-day period.

You may designate an authorized agent to submit a request on your behalf. We may require written permission from you and may verify your identity directly.

Categories of Personal Information Collected (Last 12 Months)

• Identifiers (name, email, phone, IP address)
• Customer records (property information, transaction details)
• Internet or electronic network activity (pages visited, browser type)
• Geolocation data (approximate location from IP address)
• Professional or employment information (for agent applicants)
• Inferences drawn from above information (to create a profile about preferences)

7. SMS & Text Message Communications

By providing your phone number and submitting a form on our website, you consent to receive text messages (SMS) from Avonya Real Estate regarding your inquiry, property listings, market updates, transaction updates, and other real estate services.

Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies based on your interactions with us and market activity.

Opting Out of SMS

You may opt out of text messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message. To opt back in, reply START. For help, reply HELP or contact us at gdavidsonre@gmail.com.

We will not share your mobile phone number or SMS consent with third parties for their marketing purposes.

8. Email Marketing Communications

If you subscribe to our newsletter or provide your email address through any form, you may receive marketing emails from Avonya Real Estate including property listings, market reports, tips for buyers and sellers, company news, and promotional offers.

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email, or by contacting us directly at gdavidsonre@gmail.com. Please allow up to 10 business days for your opt-out to take effect. You may still receive transactional emails related to services you have requested.

9. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, disclosure, and destruction. These measures include SSL/TLS encryption for data transmission, access controls limiting who can view personal information, regular security assessments of our systems, and secure hosting on Cloudflare’s infrastructure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security. You provide your information at your own risk.

In the event of a data breach that affects your rights and freedoms, we will notify affected individuals as required by applicable law.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Contact form submissions — Retained for up to 3 years or until you request deletion
• Transaction-related records — Retained for a minimum of 7 years as required by California real estate law
• Marketing opt-out records — Retained indefinitely to honor your opt-out preference
• Website analytics data — Retained for up to 26 months (Google Analytics default)
• Agent application records — Retained for up to 2 years if not hired

When retention periods expire, we securely delete or anonymize your personal information.

11. Third-Party Websites & Services

Our website may contain links to third-party websites, including our MLS search platform (SaleCore / MetroList), PaymentChecker.com (mortgage calculator), social media platforms (Facebook, Instagram, LinkedIn), and other external resources.

This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information. The inclusion of a link does not imply our endorsement of that site.

Our website is protected by Google reCAPTCHA. The Google Privacy Policy and Terms of Service apply to your use of reCAPTCHA.

12. Children’s Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at gdavidsonre@gmail.com and we will promptly delete such information from our records.

13. Do Not Track Signals

Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want to be tracked. Currently there is no universal standard for how websites should respond to DNT signals. Our website does not currently alter its data collection and use practices in response to DNT signals. We will update this policy if a standard is established.

14. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes are posted constitutes your acceptance of the updated policy.

15. Contact Us

If you have questions, comments, concerns, or requests regarding this Privacy & Cookies Policy or our privacy practices, please contact us:

Avonya Real Estate
3230 Arena Blvd Ste 245 #375
Sacramento, CA 95834
DRE: #01404154

Email: gdavidsonre@gmail.com
Phone: 916-555-7878
Website: avonya.com

We will respond to your inquiry as promptly as possible and no later than 45 days from the date of receipt.

This policy is intended to comply with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), CAN-SPAM Act, TCPA, and other applicable privacy laws. This is not legal advice. Consult a qualified attorney for legal guidance specific to your situation.